Shipping & Returns
All orders will be shipped within 2-5 days of cleared payment unless we are making a custom order, in which case your order will be dispatched after 7 days (unless otherwise stated).
All orders will be sent 1st class signed for. We have a flat rate shipping charge of £4.50 to the UK, Ireland and Europe. Which applies to all orders regardless of quantity.
Harpsicord London will quality check all items before delivery and cannot be held responsible for any damage to your product whilst in transit.
It will be the customers responsibility to pay any custom charges on international deliveries
Please contact Harpsicord London for an international delivery quote.
We are happy to refund full price items if there is a valid reason for refund. Refunds will not be issued if you decide you no longer like the item or it is not the correct size, colour or shape. Please read the items detailed descriptions carefully before ordering.
If a refund has been agreed, please return the item within 7 days of receipt, and advise if you would like a full refund or exchange (Subject to availability).
Harpsicord London are not liable for any loss or damage to your product whilst in transit.
Faulty items must be returned within 14 days of receipt. If an item is damaged through general wear and tear a refund will not be issued.
Please note, all postage costs incurred in a refund are payable by you.
Return Address: 19 De Quincey Rd, Tottenham London N17 7DL